Process & visa
Start with the four steps. Visas get their own section below, because they hold the easiest trap to fall into: course lengths vary a lot by condition, so never assume 30 visa-free days will be enough.
Free first conversation
Reach us on WhatsApp or through the form on this site, and tell us what you'd like to arrange. For your first message, don't send passport scans, payment details or complete medical records.
Agree on the scope of help
We clarify what coordination you need and which records to prepare. The checklist on the consultation page helps you get everything ready in one go.
Written confirmation
The scope, our fee and the timeline are confirmed in writing, with our coordination fee and the hospital's medical fees listed separately.
The hospital handles the medicine
Case assessment, treatment plans, medical quotes and billing are all handled by the hospital. We provide coordination, language support and travel logistics Scope of support — To be confirmed
Visas, in plain terms
We do not arrange visas or issue invitation letters. What follows is the public policy framework; what applies to you personally must be confirmed against your nationality and your treating hospital before you act.
| Visa-free entry to Hainan | Hainan offers visa-free entry to nationals of 61 countries, for a maximum stay of 30 days; medical treatment is a permitted purpose. Short assessments, screening and single visits are usually arranged within this window. For stem-cell and similar programmes, course length and scheduling follow the hospital’s written arrangement. |
|---|---|
| What if the course is longer? | If the hospital’s written plan needs several visits spaced weeks apart, the total could be longer than the 30-day visa-free stay. Plan one of two routes in advance: an S2 medical visa, or a local stay / residence permit, confirmed for your nationality and your case. |
| Who issues the invitation letter? | The invitation letter required for a medical visa can only be issued by the treating hospital — a coordinator cannot issue one. Whether we can help you request one depends on the hospital's process To be confirmed by the hospital |
| Treatment on the mainland is different | If your treatment is in a mainland Chinese city rather than Lecheng, Hainan, an S2 visa is generally required. That is separate from Hainan's visa-free policy — don't mix the two. |
| The right order | Confirm the hospital's plan and total duration first, then choose your visa route, and only then book flights and accommodation. Reverse that order and the most common problem follows: you arrive, your stay runs out, and the course isn't finished. |
Policy source: National Immigration Administration Announcement No. 4 of 2026 (from 20 August 2026, Hainan’s visa-free entry covers 61 countries). Some target-market countries — such as Saudi Arabia, Kuwait, Oman, Bahrain, Uzbekistan, Tajikistan and Turkmenistan — are not on the 61-country list and cannot use Hainan’s 30-day visa-free entry; travellers from them need a visa, or must check whether another visa-free arrangement applies. The latest rules of Chinese embassies and consulates and of Hainan's exit-entry authorities take precedence.
Fee boundaries
- Two separate costs: the coordination fee you pay us, and the medical fees you pay the hospital — listed separately and paid separately from day one.
- Coordination fee schedule To be confirmed — to be published once finalised Until the service scope is settled, this site posts no price list. In a formal consultation, the written confirmation states the amount, what it covers and from which step it is charged.
- Medical fees are quoted and charged by the hospital. We never collect them on the hospital's behalf and never add anything to a quote — you see the hospital's quote directly.
- Fees for check-ups and assessments are likewise subject to hospital confirmation. This site does not collect medical fees in advance.